Podcast: Crack the Customer Code

Interviews

Bobby speaks about “Creating Culture” on episode 186 of the “Crack the Customer Code” podcast.

Listen to the full episode here »

« What Do Chili Dogs Have To Do With Success?

The 360-degree Evaluation That Changed My Leadership »

The Business Investment That Yields Growth and Loyalty

Are you a frustrated leader? Are you frustrated with your employees, with your business, with your life? Are you afraid of being left behind in this booming economy? Do you wish your employees would come to work each day with enthusiasm, excitement, and passion rather than just “clocking in and clocking out”? Do you want (Continue)

The Six-Figure Productivity Technique

Recently, I read a famous story told by James Clear: “By 1918, Charles M. Schwab was one of the richest men in the world. Schwab was the president of the Bethlehem Steel Corporation, the largest shipbuilder and the second-largest steel producer in America at the time. The famous inventor Thomas Edison once referred to Schwab (Continue)

The 360-degree Evaluation That Changed My Leadership

He impacted my life and leadership more than any other person. I can still remember the first day that I met him. He exuded confidence, and when our eyes locked I could see a twinkle in his eye. It was if he knew about a hidden gift, and was delighted with the thought of revealing (Continue)

Stories Matter. Here’s How Smart Leaders Use Them to Inspire Action

The power of storytelling is undeniable. When you speak at a conference, or with your friend one-on-one, notice how much they remember of the conversation when it’s attached to a story. Likely, they (and you) will forget much of your conversation, except those pieces that revolved around a particular event, with specific people and places. (Continue)

Podcast: Crack the Customer Code

Latest Articles & Insights

The Business Investment That Yields Growth and Loyalty

The Six-Figure Productivity Technique

The 360-degree Evaluation That Changed My Leadership

Stories Matter. Here’s How Smart Leaders Use Them to Inspire Action

4 Steps You Can Follow Now To Build Your Legacy

Transparency + Culture = Better Talent, Faster Decisions

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