I have written quite a bit about our purpose (Why you exist?) and our vision (Where do you want to be?). As leaders, once we understand why our purpose and our vision are so important, the next logical step is to spread the word. (Continue)
Management
Have You Charted a Clear Course for Your Business?
For 10 years straight, I organized a canoe trip for a group of guys. We had fun times paddling down the Guadalupe River in the Hill Country of Central Texas. The Guadalupe is the most popular canoeing river in the state. It offers some of the most advanced canoeing in the United States. (Continue)
The Business 2-Step: Lead First and Manage Second
My long-time friend and mentor, Jim Lundy, and I would often talk about that managing a business was more like triangulation rather than a straight line. (Continue)
How to Discover Your Organization’s Purpose
Going once… Going twice… Sold! It almost seemed like an auctioneer had just sold off a big part of my life and work. (Continue)
Is Your WHY Big Enough to Succeed?
The report hit me like a two-by-four. With survival rates like that, you might as well get your affairs in order now! I’m talking about business survival rates, and several years ago, I learned a startling statistic about my family business. (Continue)
Do You Make These Same Customer Service Mistakes?
You may believe, after all of the great stuff that I have mentioned about my company, that I have never had any problems, challenges or customer complaints. However, that is far from the truth! (Continue)
The Secret of Top Salespeople
A friendship that started about 30 years ago eventually developed into my good friend consulting me and my company. And he still consults me even today. (Continue)
Use Questions to Give Constructive Feedback
Did you hear the story about the boy in the Cummings family that was very uncomfortable? Every time his father said grace and asked forgiveness for the family’s shortcomings, the boy thought he was the “short Cummings” that his father was concerned about! How many of you have ever … (Continue)
Goals & Controls – A Summary
Business is like marketing warfare. And someone needs to step-up and propose a strategy. (Continue)
7 Communication Opportunities For Every Leader
Concerning real estate, you have heard the phrase, “It’s all about Location, Location, Location.” Then may I say that in business, “It’s all about Communication, Communication, Communication!” (Continue)
