Most of the crowd was slowly shaking their heads in disbelief. What had just happened? It was a simple communication exercise, and something went horribly wrong…
Just a couple of days ago, my wife of over 41 years responded with a hand on her hip and with a disgusted look (because you know we have been here before) when I innocently asked a question. Her quick response was, ”I told you….”
Leaders – how you communicate may be the most important skill you develop. It will impact your culture, employee engagement, customers – even your suppliers. I want to explain some of the basics of good communication. Here’s the gotcha – many leaders often overlook these fundamental principles and sabotage their own effectiveness!
When I was a young boy, Saturdays were special days. My dad would often take me to lunch at a very small downtown café where their specialty was chili-dogs.
Business is like marketing warfare. And someone needs to step-up and propose a strategy.
Concerning real estate, you have heard the phrase, “It’s all about Location, Location, Location.” Then may I say that in business, “It’s all about Communication, Communication, Communication!”
As the years went by and my moving and storage company grew, so did our leadership team. I learned that as an organization grows, its leaders and leadership tools must also grow.
Years ago, my moving and storage company set up a highly successful continuous quality improvement program (QIP). It turns out that our ability to distinguish between the symptoms and the actual root cause of a problem was key to having an effective QIP.
Today you hear a lot about companies using “big data” to run their business more effectively and efficiently. After attending the school of hard knocks for a number of years, I discovered that having the right data is only half of the equation!