A few years ago, the Department of Defense (DoD) announced that they were going to dramatically change their program for purchasing services from our industry. In advance of implementation, they issued a set of “business rules” – hundreds of pages of them! Although these changes surely overwhelmed some of our competitors, we used the 1-2-3 decision-making process to energize our team and tackle (Continue)
Workplace Culture
Build Your Team Using the 1-2-3 Approach
Years ago, I experienced first-hand the value of 1-2-3 decision-making. The general manager of one of our companies had done analysis that showed that expenses for repair and maintenance of our trucks had been rising steadily to the point that it made more sense to buy new trucks than to keep throwing money into older ones. (Continue)
Three Questions for the Lonely Leader
“It’s lonely at the top” is a comment you have heard from leaders. Are you really leading if you are alone, in isolation? There was a time that I was the lonely guy at the top of the organization. Eventually, I learned three powerful questions that helped me lead more effectively by tapping the potential of my team. (Continue)
All Aboard to a Strong Corporate Culture
Like individuals, an organization has only one chance to make a good first impression. Even small efforts can work wonders in alleviating new employee anxieties. The way we welcome and treat a new employee can make a significant impact on how soon, and to what extent, they become the most productive. (Continue)