There is a reason we have two ears and only one mouth. Listening is an incredibly important skill to develop and it will get you farther in your personal life and career than speaking too quickly ever will. John Esparza is the President & CEO of the Texas Trucking Association, but before that he worked for Governor Bush’s office in the 90s as the Coalition Director. During this time (Continue)
Workplace Culture
Creating An Abundant Workplace Culture
Workplace culture. Does this phrase sound familiar? It probably does. Why? Because it is everywhere. Why is it everywhere? Because it is an interesting topic. A topic that is constantly relevant. A topic that has practical value. Workplace culture is more than having a ping pong table in the office or offering gourmet coffee to staff in the (Continue)
What Makes for Great Employee Engagement?
Employee Engagement. We all know it’s important. We all know it directly affects the bottom line. But, what’s the secret to building it and keeping it high? We had the chance to sit down with Jason Turner, VP at ArcBest, to chat about that and more surrounding the topic of employee engagement. Engagement with employees has been extensively studied over the years. As Jason defined (Continue)
Principled Profits – Outward Success Is an Inside Job
It is finally here – my new book, Principled Profits - Outward Success Is an Inside Job officially releases today! Click here to read the press release. It’s been a long time coming. Hundreds of hours of effort. A labor of love for sure. Principled Profits contains what I found to be the essential principles of effective leadership. Do you want to lead your family, team, or entire (Continue)
Political Talk Hotspots and Not-spots
The political climate is hot right now, as are people’s opinions. It seems that everywhere you turn, someone is expressing their political views, whether it’s on Facebook, a blog, on the streets, or at the dinner table. People have the right to speak their mind, have differing opinions, and even share those with each other in a mature way. However, with rights come responsibilities, and there (Continue)
The Power of Purpose
ZAP! POW! When I hear those words, I think of the word “power”. I laugh and think about when I was a kid watching the Batman TV series, starring Adam West as Batman and Burt Ward as Robin. (Continue)
What is a Purpose Statement?
Prior to 2011 when I sold my business to a publicly-traded company, I was doing meaningful work. I, along with our leadership team, worked hard, and in some cases, long hours, but we had lots of fun in the process. (Continue)
Quality is Contagious – a Summary
As we wrap up this topic about our company-wide quality improvement efforts, it is important to give credit where credit is due! Our first Operation QIC® company-wide workshop was quite a success. It proved to be the catalyst for the significant results that occurred afterwards. But, I want to be the first to say that it was team effort and NOT all about Bobby Albert. (Continue)
Empowered Teams Follow Through
I recently reviewed the results that followed our first Operation QIC® workshop, and the numbers are astounding! Would you like to experience significant financial success in your business? Read on to learn what happened in my business, and how you can use the same principles to grow your business. (Continue)
An Overview of the Nside/Outside Principle that Will Motivate and Unite Your Team
As a leader I often become frustrated with wanting to lead a high-performing team that really makes a difference in the lives of our external customers. But sometimes, I don’t know how to unite and motivate our people. Maybe you have this dilemma, too? The Nside/Outside™ principle is one way that I’ve found to move the needle with my team. And it can help you too! (Continue)