Last week I spoke with a good friend who said, “If your dad gave you everything, but he never had time for you, the things would not mean anything because there was no relationship attached to the things.” WOW!!! What a powerful statement. (Continue)
This Principle Transformed My Leadership
In my previous blog post I shared how I was introduced to the powerful leadership principle of Process…as well as Content. This principle is so powerful, it’s helpful to dig deeper and define what I mean by Process and Content. (Continue)
How I Learned that Relationships are Key to Effective Leadership
In October of 1989, I attended a three-day workshop called TRAC 5000 lead by Dr. Jim Lundy, author of the American best-seller “Lead, Follow, or Get Out of the Way”. Jim was my personal friend and a long-time mentor. During the workshop, Jim introduced: Process…as well as Content. Although I didn’t fully understand his teaching during the workshop, Jim was introducing me to the concept that (Continue)
Lemonade Leadership
Our moving and storage business was based in Texas and there’s one thing you can count on in Texas – HOT summers! Triple-digit temperatures are common in our part of the country. Here’s another fact: The busy season for the moving industry is in the summer months when kids are out of school. Peak demand during extreme temperatures makes for a stressful moving season! Prolonged, stressful (Continue)
All Aboard to a Strong Corporate Culture
Like individuals, an organization has only one chance to make a good first impression. Even small efforts can work wonders in alleviating new employee anxieties. The way we welcome and treat a new employee can make a significant impact on how soon, and to what extent, they become the most productive. (Continue)
Next! Serving up Leadership Training Across the World
People are hungry. Well, not the way you think. No matter where you go in the world, people are hungry to learn leadership principles and how to apply them. (Continue)
I Could Have Missed My Last Chance to Thank and Encourage a Friend
Often we don't realize that our words and actions have a powerful impact on others. A simple "thank you" or gesture of kindness goes a long way toward forging and reinforcing strong relationships. (Continue)
You’ll be Sorry if You Ignore This Sales Trend
There's a major trend in sales today - and it's affecting your business, whether you know it or not. What worked in sales ten years ago will not work best in our current marketplace. The most successful businesses today have changed how they sell. They understand that today’s customers have more information about their buying options than ever before. Consequently, they engage with the (Continue)
An HR Policy to Boost Morale & Effectiveness
My mother used to say, "An ounce of prevention is worth a pound of cure". We have all heard that saying, and I think you would agree with me that mom was right. This is why we ask our children to move their milk glass away from the edge of the dinner table. We know that a misplaced elbow can easily push the glass off the table, and we understand the time and effort involved with cleaning up (Continue)
Even a Boss’s Son Can Learn to Lead
Have you ever wanted your son or daughter to take over the business? Because they're your children, they'll have to work harder than others if they want to step into a leadership role in your business. According to the Family Business Institute, only about 30% of family and businesses survive into the second generation, 12% are still viable into the third generation, and only about 3% of all (Continue)
